Leveraging the Cloud and AI

We will provide support on how to utilize the latest technologies such as IoT and machine learning to realize DX, from creating scenarios from the customer's perspective to implementation.

Your DX won't go anywhere unless you leverage advanced technologies like cloud services, machine learning, and AI. However, as the rise of "PoC fatigue" shows, technological concept trials rarely result in practical tools for business.

What should customer do?

It's natural to want to leverage exciting and ever-evolving cloud technologies and services to create new business opportunities or transform customer's enterprise. However, customer must examine customer's business and resources to use these technologies well. Start by thinking about the transformation the company requires and the technologies that can get customer there. By taking this approach, customer's DX will be far more realistic.

Design thinking

Design thinking is a technique for examining processes based on user experience instead of traditional metrics.

This method provides an all-new approach, enabling customer to reconfigure the ideal structure of business and use new technologies to realize plans.
NTT DATA Global Solutions ensures customer's DX success through design thinking workshops that give customer the skills to review business processes from a user experience perspective and supporting customer's use of sophisticated technologies. We implement applications with feature-rich UI, linking them to SAP ERP solutions to innovate all business processes and achieve the DX customer deserve.

Image: Step of Design thinking